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Teams Integration

Handle email without leaving Microsoft Teams

MailFellow sends emails to your Teams channels as Adaptive Cards. Your team reads, discusses, and replies from Teams. Customers receive a standard email reply.

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Company

  • #  design
  • #  dev.
  • #  upcoming
  • #  sales
  • #  bug reports
  • #  support

#bug reports

MailFellow APP 9:37 PM

Marketplace listing

Nicholas <[email protected]>

We’ve been using your platform for a while and believe our product could be a strong fit for your marketplace. Many of our customers already work with tools in your ecosystem, and we think a listing would make it easier for shared users to discover, connect, and benefit from both products together.

View Close Assign to...
2 replies Last reply 1 min ago

Unable to invite

Marketplace listing

Enterprise plan

Microsoft Teams Slack Discord Telegram

#bug reports

#marketing

#support

Email and Teams are two separate worlds

Your team collaborates in Teams. But customer emails live in Outlook, where only one person at a time can deal with them.

  • Tab juggling

    You flip between Outlook and Teams dozens of times a day. Every switch breaks your focus and slows your team down.

    Enterprise plan Readed

  • Emails get buried

    Nobody knows if that support email was handled. It sits in one person's inbox while the rest of the team is blind.

    Hi Mâria I’m Josh Hi Mâria I’m Elena

  • Slow replies

    Customers wait while your team figures out who should respond. By the time someone replies, the moment has passed.

    Mâria, Support Team, Josh

  • Zero visibility

    You can't see email status without asking. No dashboard, no assignments, no way to know what's open or overdue.

    Solved, Can you check again. We’re work on it thank you for pati

Your inbox, inside Microsoft Teams

Emails arrive as Adaptive Cards with action buttons. Your team discusses in threads and replies with one click. The customer gets a normal email.

Unable to invite Hi, we recently upgraded our account and started adding more people from our product and customer success teams.

Everything in one place

Emails land in the Teams channel your team already watches. No tab switching, no context loss.

Unable to invite Hi, we recently upgraded our account and started adding more people from our product and customer success teams. Assign to...

Every email tracked

Assigned, resolved, or pending. Every email's status is visible to the whole team in real time.

4 replies Last reply 1 min ago

Reply in seconds

Type in the Teams thread. MailFellow sends it as a real email from your address. The customer never knows the difference.

Elena Timber 9:37 PM ✅ I checked the logs. It's the rate limiter on the new deploy, rolling back now.

Full visibility

Dashboard shows every email's status across all channels. Know what's open, who's handling it, and how fast you're replying.

Designed for Microsoft Teams workflows

Built for organizations that standardize on Microsoft 365.

4 Replies

Elena Timber 9:37 PM

I checked the logs. It’s the rate limiter on the new deploy, rolling back now.

Marcus Davis 9:37 PM

Good catch. Let’s reply that we found the issue and are fixing it.

Quick Replies
Thank you for reportingWe found the issueLooking into it

Every email appears as a formatted Adaptive Card showing the sender, subject, body preview, attachments, and action buttons. Cards support Reply, Assign, and Resolve actions right from the card itself.

Type your response in the Teams thread and MailFellow sends it as a real email. Discuss internally with your team before replying. The customer only sees the final answer.

Each Adaptive Card includes buttons for resolve, assign, and block. One click and the action is taken. No commands to learn or remember.

Route different email addresses to different Teams channels. Support emails go to the support channel, sales to the sales channel. Keep conversations organized.

Pin the MailFellow dashboard as a tab in any Teams channel. Access analytics, settings, and email history without leaving Teams.

Works with your existing Microsoft 365 authentication. No separate login, no extra passwords. Your team is ready to go from day one.

Teams Integration

How it works

Connect your mailbox, select a channel, and go. Setup takes about two minutes.

  • Select a Platform

    Add a Team Member

    @liamcarter

    Connect your email

    Link your Microsoft 365, Outlook, Gmail, or IMAP account. OAuth for Microsoft and Gmail, app password for IMAP.

  • @liamcarter Editor @elenatimber Collaborator @marcusdavis Admin @liamcarter @liamcarter

    Connect Teams

    Add MailFellow to your Teams workspace and select the channel for incoming emails.

  • Elena Timber 9:37 PM

    I checked the logs. It’s the rate limiter on the new deploy, rolling back now.

         Marcus Davis 9:38 PM

    Good catch. @Liam can you handle the reply? Let them know we found the issue and are fixing it.

    Read and reply

    Emails appear as Adaptive Cards. Reply in threads, click action buttons, and collaborate with your team.

Organizations using MailFellow with Teams

Whether you're handling support, closing deals, or running operations, MailFellow fits your workflow.

Customer Support

Route support@ to your support channel. Your team sees every ticket, assigns owners, and resolves issues without leaving Teams.

#  Support

Sales

Inbound leads appear in your sales channel instantly. Reps reply within minutes instead of hours, and the whole team sees pipeline activity.

Good catch. @Liam Carter can you handle this sale?

Operations

Vendor emails, invoices, and logistics updates, all visible in one channel. No more digging through Outlook to find that shipping confirmation.

transfer all detail

Questions about Mailfellow

Bring your own OpenAI or Anthropic key. No hidden costs, no markup.
AI works alongside your team to handle the repetitive stuff.

FAQ

Yes. MailFellow supports Microsoft 365 via OAuth and on-premise Exchange via IMAP. Both methods are supported during setup.

Yes. Pin the MailFellow dashboard as a tab in any Teams channel for quick access to analytics, settings, and email history.

Yes. Email notifications and Adaptive Cards work on the Teams mobile app. You can read and reply to emails from your phone.

MailFellow offers a free 7-day trial with no credit card required. After that, the Pro plan is $9/month and the Business plan is $29/month. See the pricing page for full details.

Yes. Emails are encrypted in transit and at rest. MailFellow does not store email content permanently. Messages are forwarded to your chat platform in real-time. Your data stays yours.

Teams Integration

Your team already runs on
Teams. Add email to it.

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Your team will be reading and replying to emails from Microsoft Teams today.

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