Analytics
MailFellow gives you real-time visibility into email volume, response times, and team performance. All in one dashboard.
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Recent Activity
Incoming: 21Sent: 20
Team Member
12
Blocked Mails
98%
Response Rate
20 min
Reply Time
28
Auto Reply
How many emails came in today? What is your average reply time? Which team member is overloaded? Without a dashboard, you are guessing.
You don't know how many emails came in today, how many are open, or whether your team is keeping up. You're making decisions without data.
Incoming:
21
Sent:
20
You can't measure how fast your team responds, can't set SLA targets, and can't tell if things are getting better or worse over time.
Response Rate
98%
You have no idea who's handling the most volume, who's falling behind, or where to focus coaching. Workload distribution is a mystery.
Solved 24 Mail Ticket
Solved 6 Mail Ticket
You can't see if email volume is growing, shifting, or spiking seasonally. Planning ahead is impossible without historical data.
This Week: 25%
88 Resolved Mail
Volume, response times, team performance, and trends at a glance. Know what is happening before it becomes a problem.
Incoming:
21
Sent:
12
Open:
9
Real-time overview
Volume, status, and queue depth at a glance. Know exactly how many emails came in, how many are open, and whether your team is on top of it.
Marcus Davis
Response metrics
Average reply time, first response time, and resolution time tracked automatically. Set targets, measure performance, and prove your SLAs.
Elena Timber
Volume
142
Avg. Reply
4m 12s
Resolution Rate
98%
Team leaderboard
See who's handling what and how fast. Per-person reply counts, response times, and resolution rates so you can coach where it counts.
88 Resolved
Trend charts
Daily, weekly, and monthly breakdowns of email volume and performance. Spot patterns, plan staffing, and track progress over time.
Purpose-built analytics for teams that take email seriously.
Recent Activity
Incoming: 21Sent: 20
Team Member
A live view of your entire inbox operation. Volume by account, queue depth by status, and team activity updated as it happens. No refreshing, no delays. The data you need when you need it.
See how long every reply actually takes, per person and per queue. First response, average handling time, and the threads that are still waiting on someone.
Compare your team side by side: volume handled, average reply time, and resolution rate. Spot who needs backup before the queue starts slipping.
Take the numbers with you. Export any view to CSV and drop it into your own reporting, or hand it to whoever asks for the monthly summary.
Connect your email and the dashboard starts collecting data immediately. No configuration needed.
Link your Gmail, Outlook, or IMAP accounts in the dashboard. OAuth for Gmail and Outlook, app password for IMAP.
Metrics are tracked from day one. Volume, response times, and team activity are recorded automatically as your team handles email.
See everything at a glance. Filter by account, team member, or date range. Export what you need. Share reports with stakeholders.
Email automation that fits the way your team already works.
Monitor SLA compliance and queue health in real time. Know when volume spikes before your team feels it, and prove your response time commitments with data.
Get operational visibility across all inboxes without digging into individual conversations. See the health of your email operations at a glance and spot problems before they escalate.
Track workload distribution and detect bottlenecks before they become problems. Know who’s overloaded, who has capacity, and where to redistribute work.
Solved 24 Mail Ticket
Solved 6 Mail Ticket
Bring your own OpenAI or Anthropic key. No hidden costs, no markup.
AI works alongside your team to handle the repetitive stuff.
Dashboard
Yes. You can filter all analytics by connected email account, so you can see volume, response times, and team activity broken down per address. Useful for comparing support@ vs sales@ performance.
Yes. MailFellow tracks reply counts, response times, and resolution rates per person so you can see who's handling what and how fast. All metrics are filterable by team member and date range.
Yes. You can export any analytics view as a CSV for further analysis in spreadsheets or BI tools. You can also schedule automated reports to be delivered to your team's chat channel on a regular cadence.
MailFellow offers a free 7-day trial with no credit card required. After that, the Pro plan is $9/month and the Business plan is $29/month. See the pricing page for full details.
Yes. Emails are encrypted in transit and at rest. MailFellow does not store email content permanently. Messages are processed in real-time and your data stays yours. Analytics data is aggregated metrics only.
Inquiry Enterprise Pricing
Incoming:21
Sent:20
Dashboard