Global Support
Serve customers worldwide without hiring multilingual staff. Every support email is translated instantly.
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AI-Translation
Reply to any email in any language
MailFellow translates incoming emails to your team's language and outgoing replies to the customer's language. Your team works in one language. Customers never notice.
No credit card required. Setup in a minute.
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I am writing because I have
un problema con mi suscripción
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Sweedish
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Spanish
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French
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Japanese
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Chinese
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Ukranian
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Turkish
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German
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Arabic
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Indonesian
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Italian
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Korean
Foreign-language emails get ignored
When an email arrives in a language your team does not speak, it sits. Nobody replies. The customer waits or gives up.
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Language barriers
You can't help customers you can't understand. Non-English emails sit unanswered or get a confused reply.
Lumé na’vori, sela mirún? -
Translation tools are slow
Copy the email, paste into Translate, read the result, write your reply, translate it back, paste into email. Five steps for one message.
Ctrl V Ctrl V Ctrl C Ctrl V Ctrl V Ctrl V Ctrl V Ctrl V Ctrl C -
Robotic output
Free translation tools produce stiff, unnatural text. Your customer gets a reply that sounds like it was written by a machine. Because it was.
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No language memory
Every email from the same customer requires you to detect the language again. There's no automatic memory of who speaks what.
Your team reads in their language. Customers read in theirs.
Incoming emails are translated instantly. Replies are translated back before sending. Neither side needs to know a second language.
안녕하세요, 저희는 팀 메시지를 관리하기 위해 귀사의 플랫폼을 사용하
Hello, We use your platform to manage our team’s messages, but
Instant understanding
Every email arrives translated alongside the original. Your team understands every message the moment it lands.
Hello, We checked your account and confirmed that you switched from the Pro plan to the Basic plan before the renewal date.
계정을 확인한 결과, 갱신일 전에 Pro 플랜에서 Basic 플랜으로 변경하신 것이 확인되었습니다.
Natural replies
AI writes fluent, contextual translations. Your customer receives a reply that reads like it was written by a native speaker.
NaviCloud
South Korean
Language memory
MailFellow remembers each contact's preferred language. Future emails are translated automatically with no setup.
MailFellow
1 new message
Zero workflow change
Translations happen automatically in your channel. No copy-pasting, no extra tools, no extra steps for your team.
Translation that works inside your workflow
AI-powered translation that works invisibly inside your existing workflow.
#integration-support
From: Nicholas: Purchase Enterprise Plan
Purchase Enterprise PlanSales
We are currently using your platform for our team and would like to learn more about your Enterprise plan.
Translated from Spanish
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2 replies
Last reply 1 min ago
MailFellow uses AI to identify the language of every incoming email. The detected language is shown as a tag on the message card in your channel, so your team always knows what they are dealing with.
Every message arrives in your team's language, side by side with the original. Nobody has to copy text into a translator before they can start working.
Your team writes in the language they think in. MailFellow sends the reply in the customer's language, so the conversation reads as if it never left it.
Once a contact's language is known, it stays known. Future threads with the same person are translated automatically, with no setup and no repeated detection.
AI-Powered
How it works
Email arrives, gets translated, and shows up in your channel. Reply in your language, and it goes out in theirs.
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From: Han Jiwon
South Korean
저희는 팀 메시지를 관리하기 위해 귀사의 플랫폼을 사용하고 있지만, 계정 결제와 관련해 문제가 있습니다.
Email arrives
A new email hits your inbox. MailFellow detects the language instantly.
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Translated with ChatGPT
I am writing because I have
un problema con mi suscripción
AI translates
The email is translated to your team's language and displayed alongside the original in your channel.
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Thanks for reaching out! Our team is looking into this and will get back to you within 2 hours.
Reply in your language
Write your reply. MailFellow translates it back to the customer's language and sends the email.
Works with OpenAI and Anthropic. Use your own API key, no hidden fees.
How teams use AI translation
Any team that deals with international customers or partners benefits from automatic translation.
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International Sales
Respond to leads in their language. Break into new markets without language barriers slowing you down.
$12.000
Payment from China
Partner Relations
Communicate with international vendors and partners seamlessly. No more miscommunication from bad translations.
Forminc. #Russia
Maksim: We are interested in placing a bulk order for your products and would like to receive more information before proceeding.
Questions about Mailfellow
Bring your own OpenAI or Anthropic key. No hidden costs, no markup.
AI works alongside your team to handle the repetitive stuff.
AI Translation
15+ languages including Spanish, French, German, Portuguese, Japanese, Korean, Chinese, Arabic, Turkish, Italian, Dutch, Russian, Polish, and more.
Yes. Manually set a contact's language if auto-detection gets it wrong. MailFellow remembers your correction for future emails from that sender.
Yes. The AI is context-aware and handles technical, business, and casual language. It produces natural, fluent translations, not word-for-word output.
MailFellow offers a free 7-day trial with no credit card required. After that, the Pro plan is $9/month and the Business plan is $29/month. See the pricing page for full details.
Yes. Emails are encrypted in transit and at rest. MailFellow does not store email content permanently. Messages are forwarded to your chat platform in real-time. Your data stays yours.
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Stop replying over each other.
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