Live Chat
Turn website visitors into conversations in your team chat
MailFellow drops a chat widget on your site and routes every visitor message into teams chat. AI answers instantly. Your team takes over the moment it matters.
No credit card required. Setup in a minute.
#live-chat
NimbusHQ
Visitor: Sophie Bennett <[email protected] Page: https://nimbushq.co/pricing
Hi! We’re comparing a few live chat solutions. Does your Business plan include Microsoft Teams integration?
Assign to...
Live chat tools live outside your team's workflow
A separate widget inbox means one more app to check, and messages that sit while nobody's watching.
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Context switching
Your team already lives in your team chat. A separate live chat dashboard is one more tab they'll stop checking within a week.
Intercom Gmail Chat
New Tab
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Missed messages
No one is watching the widget's own inbox in real time. A visitor types a question and waits for a reply that never comes.
Newslatter 89 Newslatter 89 Hi, I’d like to cancel my subs -
Generic bot replies
Off-the-shelf chatbots answer from a generic script, not from what you actually sell. Visitors get a vague answer and leave.
What’s your refund policy, can you
Hi, How can I help you
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No visitor context
You don't know if the person chatting is an anonymous browser or your highest-paying customer. Every conversation starts from zero.
Who?
My payment won’t able to success
Chat where your team already is.
Every conversation from every site you run lands right in your team chat, with AI covering the first reply.
NimbusHQ
# NHQ Live Chat
One channel, every site
Route each site's widget to its own channel. Reply from there and it appears in the widget instantly. No extra dashboard.
Nothing sits unanswered
Messages post to your team chat the moment they arrive, so your existing notifications cover live chat too.
Standard shipping takes 3–5 business days within the EU and 5–10 business days internationally.
AI answers from your content only
AI assist replies to the first message using only the knowledge you give it, then hands off to your team the instant it's unsure.
Hello! Can we create custom roles and granular permissions for different departments?
Visitors arrive identified
Signed-in visitors are recognized automatically. Your team sees their name, email, and plan on the message card, with a verified badge.
A widget built for how your team replies
Purpose-built for teams that reply from chat, not from a separate help desk.
#live-chat
NimbusHQ
Visitor: Sophie Bennett <[email protected] Page: https://nimbushq.co/pricing
Hi! We’re comparing a few live chat solutions. Does your Business plan include Microsoft Teams integration?
Assign to...
Receive and manage conversations directly in your team’s preferred chat platform including Slack, Microsoft Teams, Discord, and Telegram.
AI answers the first message from the knowledge you give it, and hands off to your team the instant it is unsure. Bring your own OpenAI or Anthropic key — no markup, no hidden costs.
Match the launcher and widget to each site you run. Every site gets its own branding and its own channel, so one workspace can cover them all.
How it works
Install one script tag and pick a channel. Every conversation after that happens where your team already talks.
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Embed Code
Add the widget
Paste one script tag before your site's closing </body> tag. The chat launcher appears on every page, styled to match your brand.
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faq.docx www.yoursite.com/docs nimbushqpdr.doc
Hello! I'm here to help. What can I do for you?
Messages in your team chat
A visitor starts a chat. AI assist replies instantly if it can, and the full conversation posts to the channel you chose for that site.
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Hi Sophie! I checked your workspace. SAML SSO is available o
Elena typing...
Reply from wherever you work
Anyone in the channel can jump in. The visitor sees the answer in the widget in real time, or by email if they've already left the page.
How teams use live chat
Any team fielding website questions in real time benefits from chat that lands where they already work.
Customer Support
Answer product questions the moment they arrive, with AI covering the common ones and your team stepping in for anything it can't handle alone.
E-commerce
Don’t lose visitors while they’re looking for answers. Respond to pre-purchase questions instantly and increase your conversion rate.
Agencies & multi-site teams
Run live chat across every client site from one workspace, each one routed to its own channel, platform, and branding.
NimbusHQ
AtlasCloud
Questions about Mailfellow
Bring your own OpenAI or Anthropic key. No hidden costs, no markup.
AI works alongside your team to handle the repetitive stuff.
Live Chat
Slack, Microsoft Teams, Discord, and Telegram. Each site's widget can be routed to its own channel on its own platform, so one workspace can cover all of them.
Only yours. AI assist answers from the content you give it — help docs, FAQs, and pages you point it at. When it cannot answer from that, it hands the conversation to your team instead of guessing.
Yes. Turn on "Require before chatting" to collect an email, and optionally a name or phone number, before the conversation starts.
MailFellow offers a free 7-day trial with no credit card required. After that, the Pro plan is $9/month and the Business plan is $29/month. See the pricing page for full details.
Yes. Conversations are encrypted in transit and at rest. MailFellow does not store chat content permanently — messages are forwarded to your chat platform in real time. Visitor data stays yours.
LiveChat